Frequently Asked Questions
Q- Is Rob Mould Photography available to photograph my wedding or event?
A- Send a quick note to see if we are available here.
Q- What type of equipment do you use? Backup Equipment?
A- We use top of the line Nikon equipment and always carry backups. You can view our gear here.
Q- Who will photograph my wedding or event?
A- Unless you choose our associate package, Rob photographs all weddings and events personally. Weddings include one photographer except where the contract states otherwise.
Q- How long will you be there to photograph my event?
A- This depends on the package you choose. It's different for each Wedding/Event.
Q- Am I allowed to use the photographs for my personal use or print them?
A- This also depends on your package or contract. All of our wedding packages have printing rights included. This means only the contracted parties may print the images. Prints are also available for purchase on our website.
Q- Will my family and friends be able to view my images online?
A- All our weddings and events are posted on our password secure website for viewing. You will have your own code to enter your gallery of images.
Q- How long does it take to be able to views the online gallery from my wedding or event?
A- Weddings typically take 4-6 weeks. Events/Portraits are usually just a few days.
Q- When will I receive the disk with my images?
A- You will receive a custom USB drive with all your Wedding images (depending on package). You should receive them within 90 days of your wedding. Event disks go out the week after the event.
Q- Do you include albums in your packages?
A- We offer many album options, but they are not included in our base packages. We have learned that a majority of our clients would like to customize their package to fit their needs.
Q- How about doing a Photo Booth at my reception or event?
A- We do offer a photo booth. We print the images onsite and customize the template for your wedding or event. Our photo booth also allows each guest to share their photos on social media. There is no limit to the number of photos printed at the photo booth.
Q- What else do you offer for weddings?
A- We have many optional services that we offer our clients. You can view those here.
Q- How many images are included in my album?
A- Most albums include 30 pages. It usually takes 40-50 images to fill these pages. We will use some as backgrounds, and there might be a page that uses only one image across the entire spread of two pages. We have album upgrades that can be seen here.
Q- How should I get Rob Mould Photography the images that I want in my wedding album?
Q- I have ordered parent albums. How does that work?
A- Parent albums are exact duplicates of your album. They are just smaller in size (4x4) and have a linen cover. An 8x8 or larger album must be ordered to receive parent albums.
Q- How long does the design process take for my album?
A- allow 2-3 weeks.
Q- Will I be able to make changes to the design?
A- Yes, you are allowed up to 2 sets of changes to the initial design. Albums are a very personal process. We want to make sure it's something that you will love and cherish forever.
Q- How long does it take to get my album from the printer?
A- 4-6 weeks.
Q- How do I get my album from Rob Mould Photography?
A- Albums can be picked up at the Studio or shipped to your address. Shipping Charges are actual cost from shipper.
Q- Are you able to offer help choosing other vendors?
A- No problem. We are glad to help by recommending professional and reliable vendors to you. We only refer vendors that we have personally worked with and are proven professionals.
"First off I just want to thank you so much for everything this weekend! You were a blessing and so easy to work with for both our rehearsal dinner and wedding. I know my groomsmen can get a little carried away, but I thank you for putting up with it all and making everything so easy and enjoyable. We really appreciate your kind work ethic, and from the single photo we've seen so far, we are so excited to remember our special day with your master work!"